MITWorld is another good place to explore latest thinking. So, e.g. the excellent presentation of John Chambers (CEO of Cisco) on “Building the Next Generation Company”. Thanks a lot to Jon Husband, whose blog Wirearchy (BTW: good KM blog) has pointed me to the MITWorld videos.
John Chambers is an eloquent presenter and introduces his audience at MIT to the change Cisco has undertaken in the last 2-3 years during the first 30 minutes of the talk. The enterprise-wide collaboration which has been set up at Cisco has enabled the company to now drive 26 strategic priorities in parallel in 2009 (instead of 2 three years ago).
It may not come as a surprise to a knowledge manager that John Chambers outlined the importance of a threefold approach to be successful with the transition to a collaborative company: process (CEO lead, tied to market transition goals, working groups…), technology (enable innovation, collaborative tools, …), and culture (viral, accountability, reward, enforce common processes, adopt or eliminate,…). John also talks about his personal change management experience while implementing collaboration at Cisco: from command + control to listen + trust.