Very nice presentation by Merlin Mann on action-based email processing delivered at Google Tech Talk. I’ve rediscovered him thanks to the PresentationZen book of Garr Reynolds. Garr highlighted Merlin’s “Inbox Zero” presentation as exemplary: simple, highly visual, augmenting the presenter’s narrative. You may also have a look at Merlin’s “How To… What sucks…” page for more productivity tips.
November, 2008
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Merlin Mann’s 4+ Years of Dedication to Inbox Zero
Sunday, November 23rd, 2008Visual Thinking for Business Model Design
Thursday, November 13th, 2008Alex Osterwalder’s blog on Business Model Design and Innovation shows what a huge lever a blog and the growing community around it is. Alex is creating a visual thinking version of a business strategy book and he offers a pre-release “book chunk project“. He has started a new series on business modell examples (first issue: Google Search). Last but not least, I’ve found the review on Visual Thinking books useful.
Big Blue joins the Change movement
Sunday, November 9th, 2008Good timing (or have we reached the tipping point?): IBM has launched a “Smarter Planet” initiative which pretty much covers the main change streams of Barack Obama’s change programme (analysis by James Governor).
I agree with Luis Suarez that this initiative lacks one decisive point: people & collaboration. Technology alone won’t be sufficient as we all know:
Meant is not said,
Said is not heard,
Heard is not understood,
Understood is not accepted,
Accepted is not adopted,
Adopted is not retained.
(Konrad Lorenz)
How do you persuade your senior management?
Tuesday, November 4th, 2008Matt Moore offers a very good white paper on “Justifying Your Knowledge Management Programme“. The power of persuasion lies in the combination of personal credibility, logical arguments, and story telling. Matt focuses his paper on developing the logical arguments. While the chapters 1 and 3 are rather generic persuasive presentation tips, the six sources of information to construct the argument (presented in chapter 2) are the good ones for KM.
One point that has surprised me is “[...] at some point, you will have to justify [...]“. Well, I can’t imagine that senior management would have started a knowledge management initiative without a solid business case since the days of the Internet bubble.
Additionally, Mary Abraham had also referenced to European Guidelines for Measuring KM, and Kelly Butler from APQC briefly outlined some effective KM measurement methods and examples.
But Matt’s paper makes the difference between measuring and persuading. Do you know any other convincing contributions?
