Luc Galoppin and Siegfried Caems offer an excellent book on managing organizational change. The book focusses on SAP® Implementations, but the good thing is that the overall and detailed methodology, the templates, the structure along organization/communication/learning/performance-management streams also applies for the implementation of other large scale business process initiatives. A must-read for each knowledge or program manager.
It’s great that Luc also writes a blog on Organizational Change Management with the right mix of insights and visualizations.
Einfach-Schnell-Klar
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